Computer is infected with Malware

If you suspect that your computer is infected with malware, here are some steps you can take to remove it:

  1. Disconnect from the Internet: Disconnect your computer from the network to prevent the malware from spreading or communicating with its source.
  2. Enter Safe Mode: Restart your computer and enter Safe Mode. This will load a minimal set of drivers and services, which can help prevent the malware from running.
  3. Update Your Antivirus Software: If you have an antivirus program installed, ensure that it is up to date. Update its virus definitions to ensure it can detect the latest malware threats.
  4. Run a Full System Scan: Perform a thorough scan of your entire system using your antivirus software. Allow the software to remove any malware it detects. If you don’t have an antivirus program installed, you can use reputable online scanners or download and install a trusted antivirus application.
  5. Use Malware Removal Tools: In addition to your antivirus software, you can use specialized malware removal tools such as Malwarebytes, Spybot Search & Destroy, or HitmanPro. These tools can help identify and eliminate malware that may have been missed by your antivirus program.
  6. Manually Remove Suspicious Programs: Go to the Control Panel (Windows) or Applications folder (Mac) and uninstall any unfamiliar or suspicious programs. Pay attention to recently installed software or any applications that you didn’t install yourself.
  7. Delete Temporary Files: Use the built-in Disk Cleanup tool on Windows or the equivalent utility on macOS to remove temporary files and other unnecessary data. Some malware may hide in temporary folders, so cleaning them can help remove the infection.
  8. Disable Startup Programs: Review your computer’s startup programs and disable any suspicious entries. Malware often adds itself to the startup list to ensure it runs every time you boot your computer. You can manage startup programs through the Task Manager (Windows) or System Preferences (Mac).
  9. Update Your Operating System and Software: Ensure that your operating system, web browsers, and other software are up to date with the latest security patches. Regular updates help protect your system from known vulnerabilities that malware can exploit.
  10. Change Passwords: If you suspect that your computer was infected with malware, it’s a good practice to change your passwords for online accounts, especially for sensitive ones like banking or email.
  11. Educate Yourself: Take steps to prevent future infections. Be cautious when opening email attachments or downloading files from unfamiliar websites. Regularly back up your important data to avoid data loss in case of an infection.

If you’re unsure about any step or if the malware persists after following these instructions, it’s recommended to seek assistance from a professional or a reputable computer repair service.